DBS/POSB Reply

Recently there was email on the reversal of ATM PIN no. in case of robbery.

Email from DBS to clarify on this issue

-----Original Message-----
From: Sally Siew Hee Cheong [mailto:sallycheong@dbs.com] On Behalf Of
Customer Service Feedback
Sent: Tuesday, November 28, 2006 3:07 PM
To: Koh, Christine
Subject: RE:(SC2811) Feedback for Customer Service - Suggestion

Mdm Koh,

We refer to your email on the PIN number reversal email

We wish to inform that it's not true for DBS/POSB ATMs.

Thank you and Regards,

Sally Cheong
Executive
Business Operations
Consumer Banking Group
DBS Bank

Email address: customerservice@dbs.com
Operation Hours: Monday to Friday, 8:30am to 6.15pm

ATM PIN NUMBER REVERSAL (GOOD TO KNOW)

If you should ever be forced by a robber to withdraw money from an ATM machine, you can notify the police by entering your Pin # in reverse. For example if your pin number is 1234 then you would put in 4321. The ATM recognizes that your pin number is backwards from the ATM card you placed in the machine. The machine will still give you the money you requested, but unknown to the robber, the police will be immediately dispatched to help you.

This information was recently broadcasted on TV and it states that it is seldom used because people don't know it exists.

Please pass this along to everyone possible.