Quality Quotes in Life

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Shall post smthg meaningful for my 100th entry!!!
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Quote 1 :
Ever hear the story of the giant ship engine that failed?
The ship's owners tried one expert after another, but none of them could figure out how to fix the engine. Then they brought in an old man who had been fixing ships since he was a youngster. He carried a large bag of tools with him, and when he arrived, he immediately went to work.

He inspected the engine very carefully, top to bottom. Two of the ship's owners were there, watching this man, hoping he would know what to do. After looking things over, the old man reached into his bag and pulled out a small hammer. He gently tapped something. Instantly, the engine lurched into life. He carefully put his hammer away. The engine was fixed!

A week later, the owners received a bill from the old man for ten thousand dollars. "What?" the owners exclaimed. "He hardly did anything!" So they wrote the old man a note saying, "Please send us an itemized bill."

The man sent a bill that read:

Tapping with a hammer $2.00
Knowing where to tap $9998.00
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Effort is important, but knowing where to make an effort in your life makes all the difference.
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Quote 2:
One of the most memorable case studies I came across on Japanese management Was the case of the empty soap box, which happened in one of Japan's biggest cosmetics companies. The company received a complaint that a consumer had bought a soap box that was empty.

Immediately the authorities isolated the problem to the assembly line, which transported all the packaged boxes of soap to the delivery department. For some reason, one soap box went through the assembly line empty.

Management asked its engineers to solve the problem. Post-haste, the engineers worked hard to devise an X-ray machine with high-resolution monitors manned by two people to watch all the soap boxes that passed
through the line to make sure they were not empty. No doubt, they worked hard and they worked fast but they spent whoopee amount to do so.

But when a rank-and-file employee in a small company was posed with the same problem, did not get into complications of X-rays, etc. but instead came out with another solution. He bought a strong industrial electric fan and pointed it at the assembly line. He switched the fan on, and as each soap box passed the fan, it simply blew the empty boxes out of the line.
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Devise the simplest possible solution that solves the problem. Learn to focus on solutions not on problems. Be simple, solve simply